Welcome to our support section.

 

Currently, we do not have a ticket system outside of our email platforms. Please contact us directly below.

    FAQs

    How much access do I get to the brain?

    First of all, you have full access to a RESTful API to build your own apps from scratch.

    You also have the ability to add your own custom modules using the lower level database calls and interaction with any wi-fi enabled device on your home network.

    Where do I find the SSH information for my brain?

    So, you need to find the IP address of your brain on the network. You should know how to do this if you’re thinking of accessing the system by SSH.

    We kept the username easy: pi

    The password? Check the inside of the bottom of your box.

    From here, you should be able to get around fairly easily. However, we’re warning you now, there is no way to restore your system to it’s original state. ONLY DO THIS if you’re prepared to accept that if you break it, we can’t help you! Ye be warned!

    How do I connect a non wi-fi enabled device to the brain?

    Some people have asked about adding analog devices on the 433MhZ band or something similar for analog signals.

    You do have the ability to create your own module using an open source library like rtl_433 or something similar. We would like to add our own plugin for this in the future, however, we can’t guarantee we will be able to.

    What if I want to do X and the brain can't do it?

    Simply, contact us. If it’s something that’s along our internal product plan, we’re happy to see what we can do to help you!

    Do you really think Sierra games represent the best of the golden age of PC gaming?

    Why yes, yes we do.

    King’s Quest? Space Quest? Police Quest? Quest for Glory? Leisure Suit Larry?

    Hard drives were bought so people didn’t have to keep flipping 5.25 and 3.5 inch disks.

    Soundblaster sound cards were bought so people could listen to the incredible sounds and soundtracks.

    VGA exploded thanks to King’s Quest V.

    Yes, Ultima, X-Wing and Tie Fighter, Civilization (hat tip to the simulation geniuses at Microprose), and other games were around for the PC ride, but Sierra drove PC gaming through all the dark days.

    So yes, we believe. We always did. We always will.